No certification walls, no logo parades. What follows is the short version of thirty years of delivery: the record this firm stands on and the system it runs on today.
Every rule we publish on the How we work page came out of a real engagement. Three of them, and what they left behind:
Property & casualty insurer
A national insurer ran on thousands of brokers and couldn't see them in one place. The program gave the business a single live view of every broker relationship: a stuck, well-known problem, handed back working.
Became a rule: leadership participates or we decline. Systems built without the business in the room die there.
National wireless carrier
A video-on-demand platform for a carrier serving tens of millions, with 26 workstreams running at once and executives steering weekly. It landed on scope, on schedule, and on budget, because every workstream answered to a single owner.
Became a rule: we own the whole problem. Accountability that splits across handoffs isn't accountability.
Enterprise consulting firm
An IT consulting firm needed an AI adoption strategy that went past slideware: real use cases chosen, mostly non-technical teams trained, and AI put into the recruitment process end to end. The hardest part turned out to be walking people past their worry that AI meant walking them out.
Became a rule: AI adoption is a people problem before it is a technology problem. Your team stays, and gets its hours back.
The full thirty-year road behind these sits on the Who runs this page, for anyone doing their homework before trusting a firm with real money. We'd do the same.
Before Keyturn opened its doors, our founder needed a complete operational decision system for a demanding private program: dozens of live workstreams, real money on every one, and stakeholders who needed status at a glance. He built it with AI in thirty days. One source of truth, an append-only log of every decision with the reasoning attached, automation for the repetitive work, and one rule enforced without exception: verify against the live source before reporting anything.
Within days of going live it caught a six-figure payment sent to the wrong destination. It runs this firm today, documented so that anyone could take it over tomorrow, and everything it does maps one-to-one onto an ordinary company. That's what we mean by "handed back working."
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